Get Involved - Complete our short online form(Opens in a New Window) to let us know how you want to have your say. Alternatively contact the Housing Engagement Team at housingengagement@broxtowe.gov.uk or on 0115 917 3935. Method Overview Frequency Neighbourhood Champions Tenants are supported to act as a link between their community and Housing. Through providing feedback on how services can be improved, supporting tenants in their area to settle into their homes, or develop comm...
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On the Move
updated 25/10/2023
On the Move
This page contains details of how tenants can get involved in informal engagement activities in their area.
Satisfaction Surveys
updated 09/11/2023
Satisfaction Surveys
This page contains links to the Housing Department's Customer Satisfaction Surveys.
Contents Tenant Satisfaction Surveys Customer Satisfaction Surveys Tenant Satisfaction Surveys Broxtowe Borough Council have commissioned Acuity, a market research company who specialise in social housing, to carry out a satisfaction survey with our tenants. During November, you will receive a postal survey and we would really appreciate it if you could complete it and post it back in the pre-paid envelope. Alternatively, you can complete the survey online via the code on your letter. The...
Broxtowe Maps
updated 21/02/2024
Broxtowe Maps
The Broxtowe Maps facility makes it easier than ever for visitors to the Council's website to find out more about local services in and around their area.
Our Broxtowe Maps tool (Opens in a New Window) (Opens in a New Window) is intended to help users pinpoint details about where they live and the nearest services, planning applications, and more. Each map is tailored to specific issues, so you can choose which map will best suit your needs. A Broxtowe Maps Quick User Guide (.pdf) (145KB) (Opens in a New Window) (Opens in a New Window) is available to help offer instructions on how to get the best out of our Maps tool and to help you if you're...
Beeston
updated 03/01/2024
Beeston
Information about Beeston Town Centre.
About the town Beeston has the largest town centre in Broxtowe Borough, attracting around 70,000 visitors each week. A popular retail centre with a diverse selection of independent shops and high street stores, cafes, pubs and restaurants, as well as craft fairs, general and farmers' markets. Alongside the retail presence, Beeston is also home to many important professional service providers with marketing and financial companies, solicitors, property agents and alike populating the Broadgat...
Anti Social Behaviour
updated 23/02/2024
Anti Social Behaviour
Anti-social behaviour is a broad term used to describe the day to day incidents of crime, nuisance and disorder that makes many people's lives a misery. Broxtowe Borough Council's aim is to address this behaviour through prevention and early intervention, enforcement, support for victims and perpetrators and effective partnership working.
The Council welcome the reporting of incidents of ASB however reported incidents need to be appropriate for agencies to lawfully take action so please read the following information before submitting an ASB report. What is NOT suitable to be reported as ASB The ASB you wish to report relates to activity which is lawfully undertaken by another party: You will be informed that the activity is lawful and no action can be taken under ASB legislation. The ASB you wish to report is a single inc...
Senior Staff Salaries
updated 11/10/2023
Senior Staff Salaries
Information on the salaries and positions of Senior Officers.
Chief Officer Information Post Number Position Grade Department and Team Permanent/Temporary Salary Range C1 Chief Executive CO5 All Permanent £105,186 - £118,983 F1 Deputy Chief Executive CO4 Finance, Audit, Revenues, Benefits, Customer Services, LLeisure, Asset Management Permanent £94,660 - £103,921 S1 Executive Director CO3a Communications, Cultural and Civic Services, ICT Services, Administrative Services, Payroll, Job Evaluation, Environment, Gove...
Your Home
updated 04/07/2024
Your Home
This page contains useful information for tenants regarding their homes.
Contents: Introductory Tenancies Tenancy Agreement Tenants Handbook Changing Name on Tenancy Agreement Garden Maintenance Scheme Permission for Pets Property Alterations/Improvements Contents Insurance Ending a Tenancy Introductory Tenancies When a new tenant is housed by Broxtowe Borough Council they will be granted an introductory tenancy, unless they are already a tenant and are transferring. An introductory tenancy is granted for a period of 12 months during which time you must mee...
Your Rent
updated 14/03/2024
Your Rent
This page contains information relating to frequently asked questions about your housing rent.
Pay Your Rent You can pay your rent online (Opens in a New Window) How to pay Direct Debit – If you would like to discuss paying your rent by Direct Debit please contact the Housing Income Team on 0115 917 3658 Standing Order - Your payments must be made monthly in advance from your bank account via a standing order. To arrange a standing order please contact the Housing Income Team on 0115 917 3658 or housingincome@broxtowe.gov.uk and an instruction will be sent to you. Once completed p...
Tenant Safety
updated 26/04/2024
Tenant Safety
This page contains information on fire safety, crime prevention and reporting anti-social behaviour (ASB), to help keep you safe in your home.
Anti-Social Behaviour (ASB) What is (and isn't) ASB Examples of ASB Reporting ASB What is (and isn’t) ASB Anti-social behaviour is a broad term used to describe the day to day incidents of crime, nuisance and disorder that makes many people's lives a misery. Many incidents of anti-social behaviour that aren’t very serious can be easily resolved by discussing the effects of the behaviour with the person causing the nuisance. If you need support to start a discussion make use of The Broxtowe...
H142 Cleaning Team Leader
updated 25/07/2024
H142 Cleaning Team Leader
Salary: £26,669 - £28,013 (Grade 6) Full-Time 37 hours per week
Broxtowe Borough Council is looking to recruit a Cleaning Team Leader to lead and manage its established cleaning time within the Housing Department. The Cleaning Team Leader will have relevant experience in best cleaning practices and techniques. The ideal candidate will have management experience of supporting the achievement of high standards of work and ensuring performance across the team. However, we can provide training to an experienced cleaner who can demonstrate that they have the s...