Pay It
- Bristow & Sutor Online Payment Portal (Opens in a New Window)
- New Bin Deliveries - We know that some of our residents have paid for their garden waste collection and haven’t yet received their new bin. Unfortunately, we have experienced an issue with receiving new stock of bins. However, this has now been resolved and currently there is a wait of around 10 days on the delivery of a new bin, although our teams are working hard to get these out sooner if they can. We appreciate the patience of our residents at this time.
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E-store (Opens in a New Window) - Pay online for council tax, business rates, housing rent, housing benefit overpayments, garage rent and other Council Invoices (including Trade Waste, Lifeline, Industrial Rents, Service Charges, Ground Rent and other Sundry Debtor Invoices).
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Marston Recovery Online Payment Portal (Opens in a New Window)
You can also pay using our Automated Telephone Payment system.
Call freephone 0845 835 0144 to use our 24/7 telephone service to pay for any of the following services (Press the following numbers to pay for each service):
1. Council Tax
2. Housing Rents
3. Garage Rents
4. Business Rates
5. General Invoices includes Lifeline, Trade Waste, Housing and Allotments payments. Please note no other Sundry Debtor invoices can be paid via the Automated Telephone system.
6. Housing Benefit Overpayment
7. Garden Waste
Other services (includes bulky domestic collections, payment for wheelie bins) are not available on the freephone number. Please call 0115 917 7777)
All debit cards are accepted, except for Visa Electron. You can also use your credit card to pay for Garden Waste Bins.